Contact Us
We take pride in providing quality customer service, and that’s why we’re here 7 days a week for you.
Whether personal or business, you can contact us today with any questions, comments, or concerns and we’ll get back to you as soon as possible.
Phone
0815 100 0004
Monday – Friday
8.30 a.m. – 5 p.m. CT
Office Hours
In-Person
We have a full-service branch location in Oniru, Lekki – Lagos, Nigeria. Stop in today for a free consultation with one of our service representatives.
Head Office,
Cardinal Place, 13 Ayo Babatunde Crescent,
Oniru, Lekki – Lagos, Nigeria
Media Inquiries
If you’re a news reporter or editor, please send your request for media interviews or information to: [email protected]
Trust and Financial Planning
Monday – Friday
8 a.m. – 5 p.m. CT
701-451-3000 | 800-709-5781
Report Lost or Stolen Checkbook or ATM/Debit Card
701-298-1550
800-450-8949
Additional Contact Support
Mobile and Online Support
24-Hour Phone Banking
701-298-FAST (3278)
877-298-FAST (3278)
Online Banking Support
Personal Online Banking
701-298-1539 | 800-450-1529
Customer Service and Feedback
Customer Service Department
701-298-1550 | 800-450-8949
Mortgage Customer Service
701-298-7030 | 866-387-0980
Customer Feedback Line
701-298-1520
Retirement Services
Retirement Participant Service Center
Monday – Friday
7 a.m. – 7 p.m. CT
855-225-2355
Business Banking
For purposes related to Commercial Services and Business Online Banking, please refer to the following contacts below:
General Technical Support/Commercial Client Services
866-221-1136
- Option 1: Business Online Banking – Passwords, Usernames, and Statements
- Option 2: Business Online Banking – Technical Support
- Option 3: Business Online Banking – Schedule Training
- Option 4: Business Online Banking – Limit Change Request
- Option 5: Business Customer Service – Banking Support
- Option 7: Business Bill Pay Support
Monday – Friday | 7 a.m. – 7 p.m. CT
Additional hours of support through our Customer Service Center for Options 1 and 5.
Weekdays from 7 a.m. to 9 p.m. CT and Weekends from 8 a.m. to 5 p.m. CT.
Additional Support
For additional support and help, please visit our Frequently Asked Questions page or learn more at our personal and business banking help pages.
